Video KYC for Remote Customer Onboarding

Run compliant, high-quality video KYC sessions with liveness checks, document capture and agent workflows so customers can complete KYC from anywhere.

Video KYC for Remote Customer Onboarding

Drive Operational Efficiency With KYC Hub’s Video KYC Solution

Accelerate customer onboarding by rapidly verifying and validating their personal and professional details at scale. KYC Hub’s Video KYC solution eliminates paperwork and delays, enabling remote, paperless onboarding while significantly reducing operational costs. Stay data-security compliant and fully adhere to the latest guidelines with KYC Hub.

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Leveraging AI To Automate KYC

KYC Hub's advanced computer vision technique recognizes facial biometrics with a 97% success rate, while our AI/ML algorithms track eye movement to verify customer identity, resulting in a 90% reduction in false positives.

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Optimize Resource Usage & Costs

With KYC Hub’s contactless verification and optimal resource utilization helps you achieve operational efficiency. Reduction in false positives and a faster onboarding process further reduces costs and assists in scaling up with ease.

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Advanced Technology Solutions for Smarter Video KYC Process

KYC Hub's video KYC solution offers a personalized and engaging verification experience with audio-visual interactions. Customers can complete the process on their preferred device with multi-device support. The solution verifies identity using advanced facial biometrics and AI-driven liveness checks, while also preventing fraud attempts through anti-spoofing technology.

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Comprehensive Video KYC Features for Accurate Results

Capture liveness, match faces and stay deep-fake-resistant — all in one configurable, compliant V-CIP flow that works on any device.

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    Confirm a real human is on camera with passive and active liveness checks frame-by-frame.
    Match the customer's face to their ID with a 97% success rate and zero manual review.
    Finish full V-CIP sessions in minutes instead of hours with parallel checks and auto-fill.
    Run every session over end-to-end encrypted channels with full data-residency control.
    Stamp every session with location and device metadata to support regulator audits.
    Combine biometrics, document checks and AI scoring so analysts only review what matters.
    Block deepfakes, replay attacks and screen recordings with frame-level integrity checks.
    Tune the flow per regulator (RBI, FINMA, FCA) without touching code.

    Benefits of KYC Hub’s Video KYC Solution

    Faster Remote Customer Onboarding

    Onboard customers anywhere in minutes with no branch visit and no paper forms.

    Global Coverage & Cost Optimisation

    Cover 190+ countries on autoscaling infrastructure with no per-region setup overhead.

    Enhanced Customer Convenience & Experience

    Deliver a single, branded journey that adapts to any device, language or accessibility need.

    Comprehensive Audit Trails & Reporting

    Capture every interaction, override and decision with examiner-ready evidence packs.

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    Related Use Cases

    Discover more about our products and solutions. Explore the rest of the KYC Hub stack.

    Customer Onboarding

    Frictionless retail and SMB KYC.

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    Account Opening

    Bank-grade IDV under five seconds.

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    Perpetual KYC

    Continuous risk re-rating driven by behaviour.

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    Fraud Prevention

    Behavioural signals + identity intelligence to stop fraud before it lands.

    Learn more →
    [ FAQ ]

    Any questions? We got you.

    Discover more about our products and solutions. Embark on your journey towards seamless compliance.

    Video KYC Solutions is a remote identity verification solution that allows for the verification of the identity of customers through a live video call or recorded videos. The process involves capturing and analyzing real-time video of the customer along with their IDs.
    Video KYC process eliminates the need for customers to visit a physical branch, making it more convenient and efficient. Video KYC helps to comply with AML/CFT regulations while reducing operational costs and streamlining your customer onboarding process. KYC Hub offers two segments in Video KYC, one is AI assisted and the other is company’s agent assisted Video KYC.
    Video KYC is a simple and secure process that involves a live video call between your customer and a KYC representative. During the call, the customer will be asked to show their government-issued identification documents and answer a series of questions to verify their identity. The entire process is recorded for compliance purposes.
    Yes, this is a secure and compliant solution that meets all regulatory requirements for AML/CFT. Our platform uses end-to-end encryption to ensure the privacy and security of your customer's data. We also conduct regular security audits and maintain strict data protection policies to ensure the highest levels of security.
    This KYC process typically takes less than five minutes to complete, making it a quick and convenient option for your customers. However, the exact duration may vary depending on factors such as the number of customers being verified and the complexity of the verification process.
    Video KYC offers real-time, face-to-face identity validation, significantly reducing potential fraud and simplifying remote onboarding processes.
    [ RELATED SOLUTIONS ]
    ID VerificationFace LivenessIntelligent Document ProcessingVideo CIP (V-CIP)Phone & Email VerificationGovernment Database Verification